Company-information, our terms of delivery.

Delivery by RBK Services (K) Ltd. to client:

All our quotations state our leadtime per item.
On issuing the PO, the client needs to have agreed on each leadtime.
The client has to quote the quotation-number on the PO.

Our terms are not changable unless agreed upon in writing.

The leadtime commences at the moment down-payment has been received in our account.
Time for clearing of cheques, crediting of TTs and other banking-related delays are not counted within the leadtime.

Deliveries are done as per Incoterms 2000.

If the client requires order(s) to be shipped to specific locations, please check out our shipping-services.

If the client decides to ship by themselves, all shipping-documentation will be the sole responsibility of the client.

Deliveries are done to the client's head-office unless agreed otherwise in writing.


Deliveries by suppliers to RBK Services (K) Ltd.:

RBK Services (K) Ltd. expects delivery of ordered equipment to be done as per agreement. Delays are to be reported to RBK Services (K) Ltd. 48 hours before a lead-time expires.


Returning of equipment by clients to RBK Services (K) Ltd.:

Arrangements need to be made with RBK Services (K) Ltd. prior to returning equipment.